Empowering women, fuelling growth

Connecting rural women with opportunities


The JSW Foundation has been helping the women to become self-aware of their true potential by bequeathing them with the clout to make decisions for their own good so they find their rightful place in the society and at the same time, contribute to the GDP fueling the economic growth of the nation.

Christened as JSW Shakti, four BPO centers have been setup in rural Karnataka and Maharashtra through this initiative with an aim to use IT-enabled services to provide localised employment to rural women above 18 years of age.


JSW Shakti was born out of a need to emancipate women in opportunity deficit areas, create sustainable livelihood using technology and bring in dignity to their lives. Started as a women empowerment project now JSW Shakti is seen as a business and social enterprise model.

Recognised and appreciated by NASSCOM, GSC (global sourcing council) New York and many industry bodies nationally. Bringing women into the economic inclusion and nation-building process-one BPO at a time!

2 States | 4 Centres | 3000+ Women Impacted | ISO Certified 

Our Contributions 

Shakti, over the years, has serviced marquee clients from India and North America. Our USP lies in process adherence and exceeding client expectations along with dignified employment generation for women. 

Shakti offers back office and voice based support for enterprises and growing companies alike. 

KYC : Customer onboarding: Customer acquisition: Form filling: Claims : Sales Support( Voice)


Customer onboarding: Product Tagging: Client acquisition: Reporting: Client support

Data entry : Invoice Processing : Accounts Payables: US and Canada Support

Data processing : Data entry: Patient Records Management: Hospital and Insurance Process: US Support.

Loan Processing: KYC: Customer Onboarding: Sales Support (Voice/Non-Voice.

MF Processing : KYC : Sales support (on behalf of major RTAs- Registrar and Transfer Agents).

Hindi : Marathi : Kannada : Telugu : Judgement based vernacular Support : Voice/ Non-Voice

Health tech: Image processing: Inventory management: Non-core activities Support

Customer life cycle management: Inbound customer support : Customer follow up


  • 04

    No of Rural BPO centers

  • 450+

    Total seating capacity of Rural BPO centers

  • 10,000+

    No. of rural women benefited

Key initiatives

  • ISO certified rural BPO (operational) and 500+ women engaged
  • Empowered women with the knowledge and skills required to work in the IT-ITes BPO industry, across rural Karnataka and Maharashtra
  • Offering services in the areas of Banking, Healthcare, Finance, E-Publishing, etc. through Voice and non-voice BPO centers

Our Reach

JSW Shakti has and continues to empower women in rural areas. Our work has earned us several accolades and inspired us to achieve our dream of empowering women across the nation

flag indiaIndia
  • Jaigad,Maharashtra
  • Kalmeshwar, Maharashtra
  • Shankargudda, Karnataka
  • Vidyanagar, Karnataka

Awards & Achievements